All products sold by Covers® are covered by various manufacturer warranty policies. Please refer to the specific warranty policy and procedures of the manufacturer.
All products fabricated by Covers®, including Prestige™ brand Quality Home Fashions are covered by our Lifetime Limited Warranty on head-rails and track, moving parts and components. Products shall be free from defects in material and workmanship for as long as the original purchaser owns the products, provided that: 1) such products are properly installed in accordance with the instructions, 2) they are installed in a residential dwelling and, 3) they have not been modified or altered in any way.
This warranty does not cover damage to the product resulting from misuse, abuse, alterations, dry cleaning, ultrasonic or other cleaning methods, colour change or fading due to sunlight exposure or warping or de-lamination due to heat and/or humidity. This warranty does not apply to natural features of the fabric/material (such as bamboo, woven woods, silk etc) or conditions caused by normal wear and tear.
Dye lots vary within industry acceptable tolerances. Colours of fabrics, woods and natural products may vary from samples and may not match previous purchases. Dye lot variations are not covered by warranty.
In the event of a defect under this warranty, Covers will repair or replace the product at its sole option. We do not cover shipping charges and/or labour costs for removal, packaging and reinstallation. Repairs will be made with like or similar product subject to availability.
|Product/Component||Warranty Coverage Period|
|Moving parts, head-rails, components||Lifetime Limited (see above)|
|All fabrics||1 Year|
|Sheer fabrics||1 Year|
|Cording Systems||3 Years|
|Chain drive Mechanisms||5 Years|
|Wood and Faux Wood slats||1 Year|
|Woven Woods - Bamboo||1 Year|
|Aluminum Blinds||3 Years|
|Vertical Blinds||Vinyl - 1 Year, Fabric - 3 Years|
|Vertical Track/Slider Track||Lifetime Limited (see above)|
|Woodwinds Shutters||Lifetime Limited (see above)|
|Prestige Poly Silk Shutters||15 Years|
This warranty is exclusive and in lieu of all other obligations, liabilities, warranties either written or verbal. In no event shall Covers be liable for any incidental or consequential damages or for any other direct or indirect damage, loss, cost or fee.
Products returned for warranty consideration must be brought or shipped to the store at the owner's sole risk and expense. Products must be returned to the store clean and properly package to prevent damage in shipping/handling.
* This policy does not apply to commercial products. The Warranty for commercial products is specified at time of quotation.